Keywords
Abstract
The servers in the Business Intelligence (BI) area of the State Department of Health of Goiás, in order to develop technological solutions to support decision-making, started in 2010 to build a data warehouse that would aggregate data from traditional systems, and of monitoring panels, allowing a more integrated view of the whole, to support the senior management and technical areas of SES-GO, thus ensuring more assertive decisions and the development of more relevant and grounded public policies. The purpose of this article is to present FLINK, which is the intelligent platform for the democratization of data and health indicators of the State Department of Health of Goiás, developed and structured by the Business Intelligence (BI) team Based on artificial intelligence techniques, as Recommender Systems and natural language processing and the use of the platform as a support tool for health managers in planning, evaluation and management. This is a descriptive qualitative research, as the analyzes were carried out by the researchers themselves. FLINK represents the effectiveness of transparency in public management in the state of Goiás. Its versatility and flexibility enables the improvement of health actions and benefits all SUS users.